Jeff Fontenot
Cloud · DevOps · Platform
Building hands-on cloud infrastructure, automation, and observability projects with AWS, Terraform, Linux, Docker, and Kubernetes.
Active Secret Security Clearance
Featured Projects
A selection of personal and professional projects that highlight my skills in cloud computing, DevOps, and web development.
WakeTrail
Designed a Go-based CLI that records engineering activity and correlates it with the infrastructure state changes that follow, creating a forensic timeline for troubleshooting and incident response. Captures Git context, command execution, and Docker state transitions into a local SQLite event store, with CI enforcing formatting, vetting, and test coverage on every push. Owned the architecture, feature design, testing, and QA, with AI-assisted implementation.
Cloud-Native Homelab
Designed and built an integrated Proxmox platform for everyday services, application workloads, and infrastructure experimentation. Runs Docker Compose services alongside a three-node Kubernetes cluster, supported by private connectivity, DNS, TLS routing, centralized metrics and logs, and a custom operations dashboard. A Prometheus, Alloy, and Grafana Cloud pipeline publishes selected live host and Kubernetes telemetry directly to this portfolio.
Ops-Status: DevOps Lifecycle
A working FastAPI monitoring service built as the workload for an end-to-end DevOps lifecycle. Beginning with Docker Compose, the roadmap adds automated testing and CI/CD, then promotes the same versioned container through k3s staging into Terraform-managed AWS production with end-to-end observability.
Hybrid Cloud Disaster Recovery
Engineered a hybrid disaster-recovery solution for a containerized Flask/PostgreSQL application running on-prem in Proxmox, with hourly backups shipped to Amazon S3. A single terraform apply provisions AWS recovery infrastructure through an IAM instance profile and automatically restores the database, validated at roughly a 1-hour RPO and a 3:55 RTO.
Professional Experience
Building expertise in enterprise cloud infrastructure and hybrid environments.
Enterprise Service Desk Analyst
TEKsystems supporting Leidos · Marine Corps Enterprise Network
Jan 2025 – Present
Active Secret Security Clearance
Environment: Active Directory, Microsoft 365, Exchange Online, Intune, BMC Helix, CAC authentication, hybrid Microsoft services
Enterprise Troubleshooting
Resolve authentication, DNS, CAC certificate, proxy, domain-trust, endpoint, and hybrid identity issues within a mission-critical federal enterprise environment.
Incident Operations
Manage 20–30 support calls daily while investigating technical issues, maintaining detailed Remedy incident records, and escalating problems with clear troubleshooting context.
Account Access & Authorization
Review account status, attributes, OU placement, and group membership in Active Directory; restore deprovisioned accounts only after validating required documentation and authorization under established procedures.
Hybrid Microsoft Services
Troubleshoot Exchange Online and hybrid messaging issues, including SMTP proxy/target addresses, licensing, GAL visibility, and Azure AD Connect synchronization.
Automation & Process Improvement
Built a menu-driven PowerShell prototype that consolidated recurring Active Directory support workflows, demonstrating opportunities for faster, more consistent incident handling.
Documentation & Communication
Document troubleshooting procedures and clearly communicate technical findings, escalation context, and resolution steps to end users and internal support teams.
Technical Skills
The tools and technologies I use to build, automate, and monitor infrastructure.
Docker
Terraform
Kubernetes
Git
Bash
Python
Next.js
Tailwind CSS
Traefik
Prometheus
Grafana
Proxmox
Azure
Linux
AWSIndustry Certifications
A showcase of my commitment to continuous learning and professional growth through industry-recognized certifications.
Terraform Associate
In ProgressHashiCorp
Continuous Learning
Combining formal education with hands-on experimentation and emerging technology exploration.
Bachelor of Science in
Cloud Computing
Western Governors University
Conferred August 2026
Associate of General Studies
Delgado Community College, New Orleans
2010 · 4.0 GPA Honor Graduate
Beyond the Classroom
Finishing my B.S. in Cloud Computing at WGU opened the door to cloud-native computing, but it didn't fully prepare me for the role I actually want. I'm a builder at heart, and I'd rather engineer systems than administer them.
So I've spent my time outside the service desk deliberately building muscle memory with the tools WGU didn't teach: Terraform, Kubernetes, Ansible, GitHub Actions. Every project on this site exists to close that gap and move me from service desk support into a Cloud, DevOps, or Platform Engineering role.
"Every project on this page is practice for the job I haven't been hired for yet."
Embrace The Journey.
Homelab Architecture
A visual breakdown of how it all connects. From my daily-driver laptop, over a private Tailscale network, to the Proxmox host running my services, desktops, and Kubernetes lab.
