Jeff Fontenot
Cloud · DevOps · Platform
Building hands-on cloud infrastructure, automation, and observability projects with AWS, Terraform, Linux, Docker, and Kubernetes.
Active Secret Security Clearance
Featured Projects
A selection of personal and professional projects that highlight my skills in cloud computing, DevOps, and web development.
Ops-Status: DevOps Lifecyle
A working FastAPI monitoring service built as the workload for an end-to-end DevOps lifecycle. Beginning with Docker Compose, the roadmap adds automated testing and CI/CD, then promotes the same versioned container through k3s staging into Terraform-managed AWS production with end-to-end observability.
WakeTrail
Built a Go-based CLI that records engineering activity and correlates it with the infrastructure state changes that follow, creating a forensic timeline for troubleshooting and incident response. Captures Git context, command execution, and Docker state transitions into a local SQLite event store, with CI enforcing formatting, vetting, and test coverage on every push.
Hybrid Cloud Disaster Recovery
Engineered a hybrid disaster-recovery solution for a containerized Flask/PostgreSQL application running on-prem in Proxmox, with hourly backups shipped to Amazon S3. A single terraform apply provisions AWS recovery infrastructure through an IAM instance profile and automatically restores the database, validated at roughly a 1-hour RPO and a 3:55 RTO.
Cloud-Native Homelab
Designed and built an integrated Proxmox platform for everyday services, application workloads, and infrastructure experimentation. Runs Docker Compose services alongside a three-node Kubernetes cluster, supported by private connectivity, DNS, TLS routing, centralized metrics and logs, and a custom operations dashboard. A Prometheus, Alloy, and Grafana Cloud pipeline publishes selected live host and Kubernetes telemetry directly to this portfolio..
Professional Experience
Building expertise in enterprise cloud infrastructure and hybrid environments.
Enterprise Service Desk Analyst
TEKsystems supporting Leidos · Marine Corps Enterprise Network
Jan 2025 – Present
Active Secret Security Clearance
Environment: Active Directory, Microsoft 365, Exchange Online, Intune, BMC Helix, CAC authentication, hybrid Microsoft services
Enterprise Troubleshooting
Resolve authentication, DNS, CAC certificate, proxy, domain-trust, endpoint, and hybrid identity issues within a mission-critical federal enterprise environment.
Incident Operations
Manage 20–30 support calls daily while investigating technical issues, maintaining detailed Remedy incident records, and escalating problems with clear troubleshooting context.
Account Access & Authorization
Review account status, attributes, OU placement, and group membership in Active Directory; restore deprovisioned accounts only after validating required documentation and authorization under established procedures.
Hybrid Microsoft Services
Troubleshoot Exchange Online and hybrid messaging issues, including SMTP proxy/target addresses, licensing, GAL visibility, and Azure AD Connect synchronization.
Automation & Process Improvement
Built a menu-driven PowerShell prototype that consolidated recurring Active Directory support workflows, demonstrating opportunities for faster, more consistent incident handling.
Documentation & Communication
Document troubleshooting procedures and clearly communicate technical findings, escalation context, and resolution steps to end users and internal support teams.
Technical Skills
The tools and technologies I use to build, automate, and monitor infrastructure.
Docker
Terraform
Kubernetes
Git
Bash
Python
Next.js
Tailwind CSS
Traefik
Prometheus
Grafana
Proxmox
Azure
Linux
AWSIndustry Certifications
A showcase of my commitment to continuous learning and professional growth through industry-recognized certifications.
Terraform Associate
In ProgressHashiCorp
Continuous Learning
Combining formal education with hands-on experimentation and emerging technology exploration.
Bachelor of Science in
Cloud Computing
Western Governors University
Conferred August 2026
Associate of General Studies
Delgado Community College, New Orleans
2010 · 4.0 GPA Honor Graduate
Beyond the Classroom
Finishing my B.S. in Cloud Computing at WGU opened the door to cloud-native computing, but it didn't fully prepare me for the role I actually want. I'm a builder at heart, and I'd rather engineer systems than administer them.
So I've spent my time outside the service desk deliberately building muscle memory with the tools WGU didn't teach: Terraform, Kubernetes, Ansible, GitHub Actions. Every project on this site exists to close that gap and move me from service desk support into a Cloud, DevOps, or Platform Engineering role.
"Every project on this page is practice for the job I haven't been hired for yet."
Embrace The Journey.
Homelab Architecture
A visual breakdown of how it all connects — from my daily-driver laptop, over a private Tailscale network, to the Proxmox host running my services, desktops, and Kubernetes lab.
